Shipping policy
SHIPPING POLICY
Processing Times
In-stock products are typically dispatched within 1–3 business days.
Bespoke or personalised products may require 2–6 weeks for production depending on complexity.
Estimated production times are provided for guidance only.
UK Shipping
Standard UK delivery:
● Estimated 2–5 business days
Express delivery:
● Estimated 1–2 business days
International Shipping
International delivery times vary by destination.
Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.
Delivery Delays
While we aim to meet all delivery estimates, delays caused by couriers, customs, weather conditions, or events beyond our control may occur.
Incorrect Addresses
Customers are responsible for providing accurate shipping details.
We cannot be held responsible for orders delivered to incorrectly supplied addresses.